Frequently Asked Questions
Everything you need to know about ordering, delivery, and using your courses.
Ordering & Delivery
How does the process work?
Place your order → we prepare your files → you receive a secure Google Drive download link. When we’re online delivery is usually in ~15 minutes; otherwise within 1–8 hours.
How will I receive my course?
Via Google Drive download link (primary). On request we can deliver to your Pcloud or Mega account—please ensure enough storage.
Do the links expire?
Links are designed for long-term access. If a link ever breaks, email support@mededu.center for a fresh link—free of charge.
What formats do you provide?
MP4 / TS videos, MP3 audio, and documents such as PDF / PPTX / Word—exact contents are listed on each product page.
Is the quality good?
Yes—same as the publisher (max quality). What you see in the description is what you get.
Will the files work on my device?
Files are easily usable on all modern devices and platforms.
Content & Requests
Can I request a course not listed?
Absolutely. Email the title, publisher, and year to support@mededu.center or use the contact form below. We’ll do our best to source it at the best price.
Do you issue certificates or CME credits?
No. We provide educational content (videos, audio, documents). Certificates/CME credits are not issued by us.
Are there any extra fees or tax?
No. Courses are digital and priced as shown—no shipping, no additional fees or tax.
Can you upload to my own cloud?
Yes—on request we can upload to Pcloud or Mega. Provide temporary access and ensure your storage is sufficient.
Still have a question?
Contact us and we’ll reply quickly (usually ~15 minutes when online; otherwise within 1–8 hours).
Or email: support@mededu.center